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Insurance Customer Service and Sales

Company: THERESA SIMES-Farmers Insurance Agency
Location: Fountain Valley
Posted on: May 14, 2022

Job Description:

Job DescriptionOur office is expanding and we are looking to hire the right individual with a positive attitude to join our outstanding customer service team. Our Customer Service Representative will be responsible for providing exceptional customer service and sales to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. We are a nationally recognized Farmers Agency and we pride ourselves on providing top level service to our customers.Insurance industry or office experience and knowledge is not required but would be a plus. All of our team members are required to have their insurance license or obtain their license within 90 days of hire.


Hourly with Commission OpportunitiesBonus OpportunitiesPaid Time Off (PTO)Paid Holidays401k


  • Exceed current and prospective client expectations.
  • Process customer policy change requests.
  • Maintain knowledge of our products.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
  • Present and explains insurance policy options based upon prospective client needs and their personal goals.
  • Support our team to reach our goals.


    • Positive Attitude!
    • Quick Learner!
    • Exceed current and prospective client expectations.
    • Strong communication skills, both oral and written.
    • Ability to multitask and work in a fast paced office environment.
    • Be able to obtain or currently possess a Property & Casualty and Life insurance license.
    • Love working with people!

Keywords: THERESA SIMES-Farmers Insurance Agency, Fountain Valley , Insurance Customer Service and Sales, Sales , Fountain Valley, California

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