Sr Epic Analyst - HIM/ROI, Full Time/Remote
Company: MemorialCare
Location: Fountain Valley
Posted on: March 14, 2023
Job Description:
Sr Epic Analyst - HIM/ROI, Full Time/Remote Members of the
MemorialCare Epic job family, work side by side with our end users
to install the Epic software, help lead and manage
workflow/software changes, and ultimately transform the way that
MemorialCare provides healthcare. MemorialCare's Epic Team develops
creative strategies to achieve common end goals while collaborating
with our end users. The Sr. Epic Analyst - HIM/ROI uses their
advanced Epic knowledge in all phases of software deployment from
design through implementation to post implementation problem
solving. They independently provide an advanced level of
operational and application build competence with their focus
geared more towards complex and overall large projects. They mentor
peers and provide educational/informational sessions to improve
workflows, troubleshooting or system design pertaining to the
overall team as well as internal implementation processes.
Essential Functions and Responsibilities of the Job
- Apply high-level, specialized Epic Identity and ROIknowledge to
improve processes through design, development and implementation of
the Epic system, including development of end user materials
- Initiate, participate, and lead project related efforts and
process improvements, as well as provide internal guidance as
appropriate
- Demonstrate independent working nature, requiring minimal
direction, while collaborating within and across applications
- Work to establish and maintain Identity and ROI reporting needs
as necessary
- Demonstrate use of effective communication and interpersonal
relations across staff from all departments, including senior
leadership to achieve established goals
- Be at work and be on time
- Follow company policies, procedures and directives
- Interact in a positive and constructive manner
- Prioritize and multitask
- Provides high-level customer service, troubleshooting,
maintenance, and training materials for Epic Identityand ROIas
necessary. Creates end user references expressing ideas clearly
utilizing language and terminology that is understandable for the
reader. Manages navigation of build migration paths, change control
process/governance, and ticket management processes.
- Participates and sometimes leads projects by translating
customer needs, meeting deliverables, establishing status
reporting, including to internal leadership when required, as well
as managing customer relationships and expectations.
- Initiates, facilitates, and leads meetings with end-user and
internal staff members. Acts as user liaison between professional
departments and Information Systems; leads others to adhere to
established industry best practices, standards, and quality.
- Manages and maintains accountability for end-user satisfaction
and the success of assigned tasks, proactively communicating to
mitigate risks including tracking issues and providing
solution-oriented escalation. Performs in depth and precise
investigation and documentation of future-state operational
specifications and Epic Identity and ROI functionality.
- Applies high-level, specialized Epic Identity and ROI
capabilities to improve processes and support strategies as well as
assist junior personnel. Responsible for the on-going assessment,
design, validation, and development and implementation of the Epic
system.
- Collaborates with operations to identify and interoperate
reporting needs by end-users, department leads and internal
Information Systems staff.
- Serves as a source of support and a positive role model through
mentoring and training peers on build, workflow processes, testing,
and implementation processes. Functions as a source of assistance
and a positive role model by modeling desirable behaviors.
- Initiates department process improvement; identifies, designs
and implements process, including outline of maintenance plan Pay
Range: $102,772.80 - $149,032 Placement in the pay range is based
on multiple factors including, but not limited to, relevant years
of experience and qualifications. In addition to base pay, there
may be additional compensation available for this role, including
but not limited to, shift differentials, extra shift incentives,
and bonus opportunities. Health and wellness is our passion at
MemorialCare-that includes taking good care of employees and their
dependents. We offer high quality health insurance plan options, so
you can select the best choice for your family. And there's more...
Check out ourMemorialCare Benefits for more information about our
Benefits and Rewards. Experience
- Minimum 3 years' experience in relevant Epic modules or
equivalent combined hands on Electronic Medical Record (EMR),
Identity or Release of Informationcapabilities and direct Epic
knowledge
- Demonstrated ability to effectively utilize system tools to
meet functionality needs of users including proficiency with
information systems technology such as Microsoft Office Products
required
- Experienced planning and organizing day-to-day activities,
effectively managing more than one task, and meeting established
deadlines
- Demonstrated use of effective communication and interpersonal
relations to achieve established goals
- Experienced in leading projects, providing forward-thinking
consultative guidance and direction on change initiatives,
effectively dedicating time across more than one project, and
meeting established deadlines
- Proven ability in workflow and data analysis and design
techniques, including needs assessment, specification development,
quantitative methods, planning and gap analysis
- Past success leading meetings between business stakeholders,
technical resources, and third parties for business requirements
and technical solutions
- Experienced working with a diverse, multi-disciplinary team,
and interacting with all levels of the organization Education
- Epic Certification in HIM and Identityapplications "I love
working at Miller Children's & Women's Hospital Long Beach because
I value working for a company that invests in its employees and the
community we serve. From the support and guidance I receive from
managers who value my professional and personal growth; to being
able to work alongside colleagues who are dedicated to help their
patients and families. I feel inspired every day to do the work
that I love alongside people who share a similar vision." Join Our
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- IT, Fountain Valley, California, United States Remove
Keywords: MemorialCare, Fountain Valley , Sr Epic Analyst - HIM/ROI, Full Time/Remote, Professions , Fountain Valley, California
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