Sr Epic Analyst - Hospital Billing - FT/Remote
Company: MemorialCare
Location: Fountain Valley
Posted on: January 21, 2023
Job Description:
Description
Purpose Statement / Position Summary
Members of the MemorialCare Epic job family, work side by side with
our end users to install the Epic software, help lead and manage
workflow/software changes, and ultimately transform the way that
MemorialCare provides healthcare. MemorialCare's Epic Team develops
creative strategies to achieve common end goals while collaborating
with our end users.
The Sr. Epic Analyst - Hospital Billing is considered a subject
matter expert, involved with all phases of software deployment from
design through implementation to post implementation problem
solving. They independently provide an advanced level of
operational and application build expertise with their focus geared
more towards complex and overall large projects. They mentor peers
and provide educational/informational sessions to improve
workflows, troubleshooting or system design pertaining to the
overall team as well as internal implementation processes.
Essential Job Outcomes
- Provides high-level customer service, troubleshooting,
maintenance, and training materials for Epic Resolute Hospital
Billing as necessary. Creates end user references expressing ideas
clearly utilizing language and terminology that is understandable
for the reader. Manages navigation of build migration paths, change
control process/governance, and ticket management processes.
- Participates and sometimes leads projects by translating
customer needs, meeting deliverables, establishing status
reporting, including to internal leadership when required, as well
as managing customer relationships and expectations.
- Initiates, facilitates, and leads meetings with end-user and
internal staff members. Acts as user liaison between professional
departments and Information Systems; leads others to adhere to
established industry best practices, standards, and quality.
- Manages and maintains accountability for end-user satisfaction
and the success of assigned tasks, proactively communicating to
mitigate risks including tracking issues and providing
solution-oriented escalation. Performs in depth and precise
investigation and documentation of future-state operational
specifications and Epic hospital billing and claims
functionality.
- Applies high-level, specialized Epic hospital billing expertise
to improve processes and support strategies as well as assist
junior personnel. Responsible for the on-going assessment, design,
validation, and development and implementation of the Epic
system.
- Collaborates with operations to identify and interoperate
reporting needs by end-users, department leads and internal
Information Systems staff.
- Serves as a source of support and a positive role model through
mentoring and training junior resources on build, workflow
processes, testing, and implementation processes. Functions as a
source of assistance and a positive role model by modeling
desirable behaviors.
- Initiates department process improvement; identifies, designs
and implements process, including outline of maintenance plan.
Pay Range: $102,772.80 - $149,032
Placement in the pay range is based on multiple factors including,
but not limited to, relevant years of experience and
qualifications. In addition to base pay, there may be additional
compensation available for this role, including but not limited to,
shift differentials, extra shift incentives, and bonus
opportunities. Health and wellness is our passion at
MemorialCare-that includes taking good care of employees and their
dependents. We offer high quality health insurance plan options, so
you can select the best choice for your family. And there's more...
Check out our MemorialCare Benefits for more information about our
Benefits and Rewards.
Qualifications
Experience
- Minimum 3 years Epic application experience with demonstrated
successful hands-on modification projects of hospital billing and
its supported operations required.
- Demonstrated ability to effectively utilize system tools to
meet functionality needs of users including proficiency with
information systems technology such as Microsoft Office Products
required.
- Experienced planning and organizing day-to-day activities,
effectively managing more than one task, and meeting established
deadlines.
- Demonstrated use of effective communication and interpersonal
relations to achieve established goals.
- Experienced in leading projects, providing expert consultative
guidance and direction on change initiatives, effectively
dedicating time across more than one project, and meeting
established deadlines.
- Proven ability in workflow and data analysis and design
techniques, including needs assessment, specification development,
quantitative methods, planning and gap analysis.
- Past success leading meetings between business stakeholders,
technical resources, and third parties for business requirements
and technical solutions.
- Experienced working with a diverse, multi-disciplinary team,
and interacting with all levels of the organization.
Education
- Bachelor's degree preferred.
- Epic Certification in Resolute Hospital Billing Administration
application required.
- Epic Certification in Resolute Hospital Claims Administration
preferred.
Keywords: MemorialCare, Fountain Valley , Sr Epic Analyst - Hospital Billing - FT/Remote, Professions , Fountain Valley, California
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