10611 - Sr. Business Process Consultant
Company: Hyundai AutoEver America
Location: Fountain Valley
Posted on: June 22, 2022
Job Description:
10611 - Sr. Business Process Consultant - HMC ManagementOUR
COMPANYHyundai AutoEver America (HAEA) is a global Information
Technology services company, with approximately 300 professionals
serving Hyundai Kia Motor Group affiliates in North and South
America. PURPOSE:The Business Process Consultant is a
self-motivated professional who is in charge of leading,
strategizing, and designing business operations and product
management in the areas of Connected Car (CCS), Digital Key (DKC)
and Mobility Platform in collaboration with the HMC R&D and
their affiliates and partners, as well as manage the B2B operations
management with HMG affiliates and partners. Serve as a single
point of contact for CCS and DKC platform related inquiries and
requests from HMG . Maintain contract compliance and facilitates
contract development/ amendments with clients, HMG affiliates and
partners.ESSENTIAL FUNCTIONS:
- Act as a key consultant to lead and support the advancement of
the connected car telematics platforms in collaboration with the
Hyundai Motor Group (HMG) affiliate companies to explore and
evaluate new vehicle technologies and features.
- Assist the HMG affiliates in strategically planning and
delivering new initiatives and platform advancements by serving as
a single point of contact and functional subject matter expert
across the CCS, Wireless, and DKC platforms.
- Lead as a program manager, collaborate with HMG affiliates,
Client Business Units and partners to lead and implement
HMC-initiated CCS initiatives and enhancements.
- Develop connected car business and product enhancement roadmaps
and business direction, be involved in HMGs business development
activities through a close working relationship with HMG
affiliates, partners and business units.
- Lead and manage all aspects of connectivity service-related
business planning, operations and development including billing,
reporting and maintaining contract compliance and facilitates
contract development/ amendments with HMG affiliates and
partners.
- Develop, maintain, and demonstrate expert, up-to-date knowledge
of connected car technologies.
- Stay current with industry and technical trends/developments
affecting areas of responsibilities.
- Partner with executive management team to assess and improve
current business processes.
- Conducts analysis of systems specifications and uses the latest
analysis/diagramming tools to represent business/technical
processes.
- Coordinate with all internal departments for client proposal
creation.
- Functions as a key advocate and single point of contact for
connectivity service-related inquiries and requests from HMG
affiliate companies and client business units.
- Conducts analysis of systems specifications and uses the latest
analysis/diagramming tools to represent business/technical
processes.
- Coordinate with all internal departments for business proposal
creation.
- Staying abreast of service implementation and business
operation status, keep clients stay up to date with their
connectivity service status
- Create/manage customer pricing model align with company's
strategic directionPlease note this job description is not designed
to cover or contain a comprehensive listing of activities, duties
or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without noticeREQUIREMENTS:
- Bachelor's or master's degree or equivalent in the field of
business, computers, information systems or related degree.
- 7-10 years of IT exp. or industry work experience in
consulting, strategic planning, business process design and IT
governance and/or relevant project experience.
- 4+ years of experience in a similar role preferably in the
Telematics, Telecommunications, or automobile industry.
- Ability to work effectively without direct supervision (i.e.,
the ability to take high-level direction and proactively move a
project or internal initiative from start to finish with minimal
assistance).
- Efficient with multitasking between multiple projects
- Ability to build relationships across stakeholders in business
and IT organizations
- Experience leading internal IT teams and external partners to
deliver IT solutions and services within customer expectations
- High attention to detail with strong project management and
organizational skills
- Customer facing skills at all levels of a partner organization
and a strong passion for helping customers plan and build on our
technology
- Excellent interpersonal and written communication skills
- Critical thinking and proven ability to solve complex
problems
- Client-first mentality; ability to empathize and build positive
client relationships
- Consulting experience preferred, experienced with presentations
to business management
- Ability to think strategically about business, product, and
technical challenges
- Ability to translate CBU business objectives and requirements
into documents with functional design guidance
- Ability to interpret difficult instructions, derive valid
conclusions, and recommend reasonable courses of actions within the
scope of the position.
- Ability to travel to international sites (e.g. Korea, Toronto,
Canada)
- Well organized with ability to pay close attention to
details.
- Utilize best practices for general business, administrative,
and operational procedures.
- Ability to create standard forms, templates, and
processes.
- Fluent in Korean and English languages requiredEMPLOYEE
BENEFITS:In addition to a competitive base salary, this position
offers:
- An excellent medical/dental plan!
- A generous PTO plan!
- A monthly car allowance towards a Hyundai, Kia or Genesis
vehicle!
- Eligibility for annual merit increases!
Keywords: Hyundai AutoEver America, Fountain Valley , 10611 - Sr. Business Process Consultant, Professions , Fountain Valley, California
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