Parts & Service Analyst
Location: Fountain Valley
Posted on: January 13, 2022
Volt is immediately hiring a Parts & Service Analyst for an
immediate opportunity with a top automotive manufacturer. Great
Innovative Company and leader in its industry
Strong potential for growth
Ability to learn and advance skills
State of the art cafeteria
As a Parts & Service Analyst you will:
Provides support for the Consumer Affairs and Parts, working with
Management to help manage Recalls and Service Campaigns by
developing reports, monitoring and tracking forecast, demand, and
supply of critical parts. Assists the Consumer Affairs department
with Recalls and Service campaigns by performing analysis,
completing correspondence, and researching concerns as
Assists management with the developing, creating and updating
reporting of recalls and service campaigns.
Run reports in various systems to extract the necessary information
and prepare daily, weekly, monthly and ad-hoc reports that detail
forecast, demand, and backorder status of critical supply
Communicates with customers, regions, dealerships, legal staff and
consumer affairs staff as necessary in regards to service
Assists management with coordinating and following up with internal
business groups and external affiliate groups on parts supply and
Research and analyze issues on parts supply, dealers' orders, and
other information related to recalls and service campaigns, and
follow up with appropriate business units as appropriate to resolve
Participates in weekly meetings as necessary related to recalls and
service campaigns to help coordinate parts related activities
between various departments and demonstrates the ability to
communicate decisions that benefit the overall corporate goals of
Supports the maintenance of certain modules of the Parts Dealer
Ordering system to help manage critical supply parts, monitor parts
availability and minimize dealer backorders.
Monitor daily supply of certain parts and dealer backorders, work
with regional field personnel, parts suppliers to follow up on
issues, and place dealer orders as necessary.
Updates department publications, including but not limited to
recall and service campaign content on dealer facing
Documents department and program processes as necessary in order to
create greater efficiency and ensures information is consistent,
accurate and up-to-date at all times.
Completes special projects as assigned by Supervisor and assists
with other departmental related needs as requested by
Parts & Service Analyst must meet the following requirements:
Intermediate or advanced MS Excel, Access, and PowerPoint
Basic SQL skills. Experience in Power BI, and Alteryx
Strong verbal and written communication skills with attention to
Experience in structured relational database design.
Ability to troubleshoot programming changes, errors, and subsequent
Fundamental skills in data analysis and data modeling.
Dependable, punctual and flexible relative to scheduled work
Works cooperatively with department associates to support Parts
programs and initiatives by providing program pricing
OEM experience is a plus.
Ability to synthesis information in order to accurately document
Pay is $25/hr. Position is up to 12 months with potential to go
longer. It also offers a foot in the door of a great organization
that has a history of hiring on our top talent so there is room to
move into new roles. Local candidates in Orange County and Los
Angeles will be considered only as the role will require the
ability to work onsite once the building re-opens.
***Volt is hiring immediately***
Volt is an Equal Opportunity Employer
Keywords: Volt, Fountain Valley , Parts & Service Analyst, Professions , Fountain Valley, California
Didn't find what you're looking for? Search again!