Sr Epic Analyst - Prelude/Cadence

Company: MemorialCare Health System
Location: Fountain Valley
Posted on: May 14, 2020

Job Description:

Purpose Statement / Position Summary
Members of the MemorialCare Epic

job family, work side by side with our end users to install the Epic software,

help lead and manage workflow/software changes, and ultimately transform the

way that MemorialCare provides healthcare. MemorialCare's Epic Team develops

creative strategies to achieve common end goals while collaborating with our

end users.

The Sr. Epic Analyst - Prelude/Cadence

is considered a subject matter expert, involved with all phases of software

deployment from design through implementation to post implementation problem

solving. They independently provide an advanced level of operational and

application build expertise with their focus geared more towards complex and

overall large projects. They mentor

peers and provide educational/informational sessions to improve workflows,

troubleshooting or system design pertaining to the overall team as well as

internal implementation processes.
Essential Job Outcomes

• 
  
  
• Provides high-level
  
  customer service, troubleshooting, maintenance, and training materials for Epic
  
  Prelude/Cadence as necessary. Creates end user references expressing ideas
  
  clearly utilizing language and terminology that is understandable for the
  
  reader. Manages navigation of build migration paths, change control
  
  process/governance, and ticket management processes.
  
• Participates
  
  and sometimes leads projects by translating customer needs, meeting
  
  deliverables, establishing status reporting, including to internal leadership
  
  when required, as well as managing customer relationships and expectations.
  
• Initiates,
  
  facilitates, and leads meetings with end-user and internal staff members. Acts
  
  as user liaison between professional departments and Information Systems; leads
  
  others to adhere to established industry best practices, standards, and
  
  quality.
  
• Manages and
  
  maintains accountability for end-user satisfaction and the success of assigned
  
  tasks, proactively communicating to mitigate risks including tracking issues
  
  and providing solution-oriented escalation. Performs in depth and precise
  
  investigation and documentation of future-state operational specifications and
  
  Epic Registration and Scheduling functionality.
  
• Applies
  
  high-level, specialized Epic application expertise to improve processes and
  
  support strategies as well as assist junior personnel. Responsible for the
  
  on-going assessment, design, validation, and development and implementation of
  
  the Epic system.
  
• Collaborates
  
  with operations to identify and interoperate reporting needs by end-users,
  
  department leads and internal Information Systems staff.
  
• Serves as a
  
  source of support and a positive role model through mentoring and training junior
  
  resources on build, workflow processes, testing, and implementation processes.
  
  Functions as a source of assistance and a positive role model by modeling
  
  desirable behaviors.
  
• Initiates
  
  department process improvement; identifies, designs and implements process,
  
  including outline of maintenance plan.
  
  
  
  Experience
  
  
  • 
    
    
  • Minimum 3
    
    years Epic application experience with demonstrated successful hands-on modification
    
    projects of registration, scheduling and its supported operations required.
    
  • Demonstrated
    
    ability to effectively utilize system tools to meet functionality needs of
    
    users including proficiency with information systems technology such as
    
    Microsoft Office Products required.
    
  • Experienced
    
    planning and organizing day-to-day activities, effectively managing more than
    
    one task, and meeting established deadlines.
    
  • Demonstrated
    
    use of effective communication and interpersonal relations to achieve
    
    established goals.
    
  • Experienced
    
    in leading projects, providing expert consultative guidance and direction on
    
    change initiatives, effectively dedicating time across more than one project,
    
    and meeting established deadlines.
    
  • Proven
    
    ability in workflow and data analysis and design techniques, including needs
    
    assessment, specification development, quantitative methods, planning and gap
    
    analysis.
    
  • Past success
    
    leading meetings between business stakeholders, technical resources, and third
    
    parties for business requirements and technical solutions.
    
  • Experienced
    
    working with a diverse, multi-disciplinary team, and interacting with all
    
    levels of the organization.
    
    
    
    Education
    
    
    • 
      
      
    • Bachelor's
      
      degree preferred.
      
    • Epic
      
      Certification in Prelude/Cadence application required.
      
      

Keywords: MemorialCare Health System, Fountain Valley , Sr Epic Analyst - Prelude/Cadence, Professions , Fountain Valley, California