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Bilingual Patient Engagement Representative

Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025

Job Description:

A company is looking for a Bilingual Patient Engagement Representative-Remote.
Key Responsibilities

Provide inbound and outbound support for patient acquisition and retention strategies through various communication channels
Accurately determine eligibility for care coordination and service line navigation while maintaining quality measures
Document and address patient complaints and inquiries in a professional manner, ensuring adherence to protocols

Required Qualifications

High school diploma or GED required
1-3 years of customer service and/or healthcare experience preferred
Telephone/call center experience required
Working knowledge of a Windows-based computer environment required
Two years of college preferred

Keywords: VirtualVocations, Fountain Valley , Bilingual Patient Engagement Representative, Other , Vista, California

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