Company: ProMedica Health System
Location: Fountain Valley
Posted on: June 22, 2022
ProMedica Senior Care, formerly HCR ManorCare, provides a range
of services, including skilled nursing care, assisted living,
post-acute medical and rehabilitation care, hospice care, home
health care and rehabilitation therapy.
The Receptionist is responsible for creating a warm, responsive
interaction between the facility and customers, meeting specific
administrative needs of residents and families, and providing the
full range of administrative support to Directors. This position
requires tact, sensitivity, and professionalism due to the constant
interaction with residents and families to guarantee their
satisfaction. As the Receptionist, you are a member of the
Administrative Team. The Business Office Manager is the coordinator
of this team.
+ Courteously greeting visitors and directing visitors
+ Operating switchboard and training others for relief
+ Efficiently processing incoming and outgoing calls.
+ Filing and copying documents as needed.
+ Typing correspondence, written communication and reports from
hard copy as needed.
In return for your expertise, you'll enjoy excellent training,
industry-leading benefits and unlimited opportunities to learn and
grow. Be a part of the team leading the nation in healthcare.
387 - ManorCare Health Services - Fountain Valley, California
Proficient PC skills. Working knowledge of copier, fax machine, and
printers. Ability to operate switchboard, previous experience with
multi-line system. Excellent communication skills. Demonstrated
ability to interact with a range of people in an open, friendly,
customer-oriented manner. Ability to work independently.
Job Specific Details:
Safety and Sanitation
+ Follows established safety policies and procedures.
+ Observes safety needs of clients.
+ Wears and/or uses safety equipment and supplies when indicated
and properly trained to use.
+ Demonstrates job-specific knowledge of fire and disaster
preparedness during drills or actual situations.
+ Attends and participates in scheduled in-service training,
educational classes and meetings.
+ Attends and participates in Circle of Care classes.
+ Serves as a role model to foster customer service.
+ Maintains high expectations & standards for quality client
+ Communicates ideas to improve customer services.
+ Supports center goals.
+ Acknowledges clients? / families? concerns and initiates
+ Maintains confidentiality of necessary information.
+ Participates in staff meetings, department meetings, and other
center meetings and sits on required committees.
+ Follows HCR ManorCare Policies and Procedures manual.
+ Performs any miscellaneous work assignments as may be
+ Guarantee satisfaction and value for clients and families.
+ Create a work environment that fosters pride in being part of a
winning team and that promotes personal growth.
+ Deliver attractive financial returns so that we may continue to
provide excellent service to customers and job security and growth
Front Desk Responsibilities
+ Courteously greet and direct guests appropriately.
+ Prepare outgoing mail, handle and deliver mail as needed.
+ Distribute incoming mail to the staff.
+ Operate phone system and train others for relief purposes.
Equal Opportunity Employer
Qualified applicants will receive consideration for employment
without regard to race, color, national origin, ancestry, religion,
sex/gender (including pregnancy), sexual orientation, gender
identity or gender expression, age, physical or mental disability,
military or protected veteran status, citizenship, familial or
marital status, genetics, or any other legally protected category.
In compliance with the Americans with Disabilities Act Amendment
Act (ADAAA), if you have a disability and would like to request an
accommodation in order to apply for a job with ProMedica Senior
Care, please contact email@example.com.
Keywords: ProMedica Health System, Fountain Valley , Receptionist, Other , Fountain Valley, California
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