Fountain Valley Regional Hospital is proud
of the full range of quality services we provide. Since 1971, we
have dedicated our efforts to meet and serve the medical needs of
our growing community. We were the first hospital in Orange County
to offer residents an accredited Chest Pain Center and a
Thrombectomy Receiving Center certified by The Joint Commission. We
are one of only two certified Pediatric ICUs in Orange County and
the only hospital in Fountain Valley and Huntington Beach with a
Level III Neonatal ICU. We're proud of the efforts of our
physicians, nurses and staff who strive to provide you with the
best care possible.
The individual in this position works under the direction of the
RN and/or Social Worker to complete referrals for post-acute
services for patients and assist with tasks that do not require a
clinical license or degree.
The individual's responsibilities include the following
activities: arrange post-discharge service, create and follow up on
electronic referrals using the Tenet Case Management system, review
patient choice letters with patients/families for required
signatures, provide follow up Important Message to Medicare
patients prior to discharge, communicate with patients, families
and other members of the care team, complete tasks assigned by Case
Manager and Social Work staff, make copies, send faxes and complete
phone calls, complete process reviews or audits as requested, and
other duties as assigned
Makes referrals for post-acute services under the direction of
the RN Case Manager or Social Work (SW) staff utilizing the
electronic Tenet Case Management system.
Provides patients and families with choices of post-acute
providers per Tenet policy.
Responds to post-acute providers timely and completes referrals
per Tenet policy.
Documents and communicates all elements of the post-acute
referral to the RN Case Manager or SW and the healthcare team,
patient/family and post-acute providers.
Completes tasks as assigned by RN or LVN Case Manager and/or SW
Makes copies, send faxes and complete phone calls to arrange
post-acute services and to ensure that appropriate hospital
information is communicated to post-acute providers.
Documents all referrals and tasks in the Tenet Case Management
system per Tenet policy.
Education Provides patients and healthcare team information
regarding resources and benefits available to the patient along
with the economic impact of care options.
Compliance- Adheres to federal, state, and local regulations and
accreditation requirements impacting case management scope of
Adheres to department structure and staffing, policies and
procedures to comply with the CMS Conditions of Participation and
Required: High School Graduate or equivalent
Required: Two (2) years of experience in clerical or healthcare
Preferred: Acute hospital experience.
Preferred: Paramedic, EMT or Certified Nursing Assistant
Primary Location: Fountain Valley, California
Facility: Fountain Valley Regional Hospital and Medical
Job Type: PT2Y
Shift Type: Rotate