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Trust Operations Specialist

Company: Ceridian
Location: Fountain Valley
Posted on: April 3, 2021

Job Description:

This is our promise. Not only for our customers, but our employees as well. -- Do you thrive in an innovative and exciting environment that's continuously evolving? Ceridian is looking for fun, intelligent, team oriented people who believe in our values: Customer Focus, Transparency, Diligence, Optimism, and Agility. Our workplace culture provides empowering programs for career growth and offers diversity and inclusion groups to support every person's career journey. Ceridian employees have declared Ceridian a Great Place to Work-- in 2019, a Glassdoor Best Places to Work in 2019, and one of Canada's Top 100 Employers for the 16th consecutive year! -- Job Location: For this role, we are open to remote work and can hire anywhere in the United States.
Ideal markets for remote work include:
Fountain Valley, California
St Petersburg, FloridaThis position involves electronically disbursing net pay payroll by ACH and livechecks for our clients, exception processing related to payroll transmissions andcustomer service. The position also requires a high amount of initiative,ability to work independently, research and resolutions and the ability to make quickdecisions related to payroll disbursements. The candidate may be required tolead or participate in team projects and special assignments as requested by management.
-- RESPONSIBILITIES: --

  • Dutiesinclude the handling of daily exception-based requests from internal andexternal customers, processing and disposition of monthly client reports,handling inbound and outbound client calls and / or email inquiries.--
  • Candidatewill perform research and provide resolution related to client payrolldistribution files or individual payroll related transactions; create and sendcorrespondence to internal and external customers, business partners oragencies regarding net pay transactions.--
  • Candidate will be responsible foraccurately processing multiple transaction types including electronic payrolldisbursement in a fast paced, deadline driven operations unit; work onassignments that are moderately difficult to complex with limited supervision;develop solutions for non-routine issues and act as a subject matter expertproviding guidance to internal and external customers.
  • Candidatewill frequently interact with internal contacts at various levels throughoutthe organization regarding operations and/or processes. External interactionsmay include resolution of high-level transactional issues which may be of asensitive nature. Candidate may be required to prepare monthly departmentalcharts or reports, attend company and departmental meetings/training asrequired and perform other duties or special projects as assigned that arespecific to the essential operations of the department. Candidate will operateindependently on daily basis and will be expected to work overtime whenrequired to meet business needs. QUALIFICATIONS:
    --
    • Thisposition requires two years related business experience and/or training in ACHbanking and/or payroll distributions;
    • Treasuryor Accounts Payable experience is a plus.
    • HighSchool Diploma/GED and 2+ years college experience required. AA preferred.
    • Candidatemust possess strong client service skills including the ability to communicateacross functional areas and negotiate through difficult situations;
    • Demonstratestrong oral and written communication skills and be able to interact with alllevels of the organization;
    • Organizationand time managements skills with an ability to make decisions quickly.
    • Mustpossess a high level of initiative and enjoy working independently with minimumsupervision.
    • Candidatemust be flexible and enjoy changes in daily assignments.
    • Mustdemonstrate proficiency with all 2007 Microsoft Office applications; Word,Excel, and Access and have a basic level of understanding associated withmetrics and tools.
    • Mustdemonstrate a willingness to work closely with others in a dynamic everchanging environment and be able to work overtime and weekends as needed tomeet business needs. Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique.-- We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success.--

      We encourage all individuals to apply for positions that fit their passions.--
      We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a @ceridian.com email directly from our organization.--

Keywords: Ceridian, Fountain Valley , Trust Operations Specialist, Other , Fountain Valley, California

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