Airline Operational Efficacy - Senior Evaluation Field Service Engineer

Company: BOEING
Location: Fountain Valley
Posted on: March 30, 2021

Job Description:

The Boeing Company is seeking a motivated senior level Field Service Engineer to join Airplane Operational Efficacy team in Seal Beach, California.-Roles / Responsibilities:

• Present professional image in representing the Boeing Company to the customer
• As part of the Safety Management System, the Airplane Operational Efficacy team will work directly with our airline partners to evaluate and advise on maintenance and engineering operations
• Evaluate Airline Operations for ability to maintain operations compliant with international industry safety standards and Boeing safety standards
• Assess airlines using a pre-defined checklist using both virtual interaction with airline counterparts and onsite evaluations of airline operations
• Establish working relationships with airline personnel virtually to coordinate visits and onsite
• Support airline personnel and leadership to mitigate identified gaps and bring to standard
• Position will require regular travel to airline customers for several weeks at a time to observe and interact with airline maintenance and engineering personnel to evaluate operator performance
• While back at home base, team members will share findings, prepare reports for senior executive and sales leadership and work virtually with airline operators to prepare for future evaluations
• Much of the work performed in support of the Boeing Commercial Airplane's Efficacy Evaluations will require travel to international sites. Position requires all candidates to pass post transfer background screenings to apply for work visa's in an assignment to an international host country. If clearances cannot be granted from the requisite international country, the result may be reassignment, reclassification or termination of employment.This position must meet Export Control compliance requirements, therefore a -US Person- as defined by 22 C.F.R. - 120.15 is required. -US Person- includes US Citizen, lawful permanent resident, refugee, or asylee.Basic Qualifications (Required Skills/Experience):
  • Flexibility to work varying hours, support evening and early morning customer teleconference and be available by phone 24/7 as needed
  • Be able to travel 50-75% internationally required, with likely travel to remote and challenging environments
  • 5+ years of experience or education directly related to airline operations (i.e., Maintenance Control Center, Line Maintenance, Engineering, Planning, Parts, and Quality Assurance, MRO operations, etc...)
  • 5+ years of experience traveling customer operations sites and working with customers to identify and resolve operational issuesPreferred Qualifications (Desired Skills/Experience):
    • Bachelor's Degree or higher from an accredited course of study in engineering, computer science, mathematics, physics or chemistry is preferred
    • Experience building and presenting plans or recommendations to airline customers and executive leadership
    • Familiarity and comfort working in an airport environment and observing safety requirements
    • Excellent communication skills -- must be able to communicate with airline personnel (ability to listen and capture data) during the interviews
    • The ability to determine if the customer program meets requirements - evaluating for efficacy of operation
    • Demonstrated team player
    • Proven technical writing and presentation skills (clear and concise)
    • Knowledge of basic airline safety practices
    • Experience with auditing/evaluation
    • Knowledge of FAA, EASA and/or Local Regulatory standards
    • Background in airline engineering, maintenance planning, material, quality, maintenance control, line/base maintenance and/or flight ops
    • Experience traveling and working abroad and representing Boeing to customers or regulators
    • Ability to cross-reference rules among EASA, FAA, ICAO,IOSA, or Local Regulatory
    • Familiarity with SMS/QMS processesTypical Education / Experience:
      • Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 10 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+8 years' related work experience, 14 years' related work experience, etc.)Relocation:
        • This position offers relocation based on candidate eligibility.Drug Free Workplace:
          • Boeing is a Drug Free Workplace where post offer applicants and employees
          • are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.-

Keywords: BOEING, Fountain Valley , Airline Operational Efficacy - Senior Evaluation Field Service Engineer, IT / Software / Systems , Fountain Valley, California