Sales Lead - Orange

Company: The Salvation Army USA Western Territory
Location: Anaheim
Posted on: April 16, 2024

Job Description:

DescriptionABOUT THE ARC
The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.
ABOUT OUR RETAIL TEAM
Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Orange Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.
EMPLOYEE BENEFITS OFFERED

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• Opportunity for career growth
  
• Paid Sick Leave
  
• Employee Stores Discounts
  
• Great Work Perks Discounts (amusement parks, museums, services and more!)
  
• Employee Referral Bonuses
  
  As our enthusiastic and hardworking SALES LEAD, you will be responsible for (but not limited to):
  
  • 
    
  • Takes an active role and partners with the Store Manager in daily store operations. These routines include opening andclosing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNOStandards) and donations.
    
  • Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of theStore and/or Assistant Manager. Discuss concerns with District Sales Manager.
    
  • Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitabilityas projected by budget and goals set by Command Retail Directors and Command Administration.
    
  • In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coveragein store and donation center. Coordinate daily morning and shift change team meetings. Provides coaching, training, anddevelopment to the Store Employees. Responsible for processing of paperwork per Review Standards, especially as itrelates to Time and Attendance compliance.
    
  • Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while alsomaintaining good Community relations. Develop strategies to improve service to maximize the customer experience.
    
  • BRP (Back Room Processing) - Support Store Manager to ensure Back Room Processors/Warehouse Associates workeffectively and efficiently to meet daily processing goals.
    
  • Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work TherapyAssignments are put in place at the store.
    
  • In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of storecurrency, inventory, and property. This includes safe funds (including daily logging of cash deposits), bank deposits,products for sale, store equipment, and building security.
    
  • Ensure building is secured during non-operating hours with alarm system arming and alert protocol.
    
  • Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations,and that safety issues and incidents are reported immediately. Assists Store Manager and Assistant Manager withconducting and recording mandatory Weekly Store Meetings.
    
  • May transfer or be relocated to other stores based on business needs.
    
  • Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.
    
    Qualifications to be considered for this position:
    
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    • High School Diploma or equivalent.
      
    • Must have a minimum of one-year previous retail experience and Supervisory experience preferred.
      
    • Must pass background check, which will include Criminal History and Sex Offender Registry.
      
    • Ability to communicate effectively with management, store employees, customers and donors.
      
      Physical Demands:
      
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      • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
        
      • Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothingracks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
        
      • Ability to lift up to 50 lbs.
        
      • Ability to perform various repetitive motion tasks
        
        Pay Rate: $17.00 per hour
        Schedule
        Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Employees may be scheduled to work any part-time shift including evenings, weekends, and holidays.
        
        Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: The Salvation Army USA Western Territory, Fountain Valley , Sales Lead - Orange, Hospitality & Tourism , Anaheim, California