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Project Poke - Servers and Kitchen Staff

Company: Project Poke
Location: Fountain Valley
Posted on: September 23, 2022

Job Description:

Project Poke is Hiring Servers and Kitchen Workers.Join our team and enjoy working for a great company. Learn more about us at .We especially welcome those who can work during the day (anytime between the hours of 10:00 am to 4:00 pm).Pay rate is $14.00 an hour... Tip averages between $2.50 to $3.50 on every hour.Project Poke is owned by educators committed to guiding their employees toward career advancement and personal growth. There are plenty of opportunities for advancement dependent on your goals.-------Summary of Server ResponsibilitiesInteract with guests to ensure exemplary service in an efficient manner. Take orders, serve food and drinks, answer inquiries about the menu and comply with the wishes of the guest, as well as suggestively sell food and drinks. Work closely with coworkers in both front and back of house to ensure guests receive excellent service.-------Primary Responsibilities:Perform all duties and responsibilities in a timely and effective manner with a sense of urgency.Answer questions about food and drinks.Promptly greet guests in a friendly manner.Accurately take orders and up sell menu items such as beverages.Properly enter orders on the POS computer system.Tend to online and phone orders.Ensure guests' expectations have been exceeded. Professionally resolve food issues.Maintain company's appearance by cleaning, washing, wiping, and removing clutter.Set up & take down stations according to opening and closing procedures.Keep immediate supervisor informed of significant issues and take prompt corrective action.Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working atmosphere.Keep stations clean. Monitor cleanliness of restrooms and outside perimeter of building.Empty trash, sweep, and mop the restaurant floor.-------Job Qualifications:Must be dressed neatly and well-groomed in company approved uniform.Must be able to operate P.O.S. computer system, make change correctly and make credit card transactions accurately.Walk or stand most of 6-8-hour shift.Must be able to read menu items and speak English.Able to reach, bend, stoop and perform cleaning duties.Professional phone skills. Must be able to hear well with loud background noise, in order to answer telephone and respond to guest requests.Must be able to calmly respond to angry guests and notify a manager immediately if the matter cannot be corrected in a timely manner.Able to lift and carry supplies and bus tubs of up to 50 lbs. Up to 20 times per shift.Must be able to clearly communicate guest's needs to other employees including teammates and manager.------General Training Points:Always wear a genuine smile - enjoy yourself!Treat each guest as you would like to be treated, make the guest comfortable.Personalize your thank yous.Suggest appropriate food items with enthusiam.Show off your menu knowledge - suggest specific items such as your favorites or popular items using descriptive words in your recommendations.Work on the service basics (hospitality, knowledge, professionalism, timing, anticipation).Work on service awareness (smile, speed, teamwork, guest feedback).Organization is your key to success - develop a system.Communicate as you move through the restaurant (safety).Be aware of your surroundings - Teamwork!Always be professional - maintain a positive attitude (even in busy times).Guest satisfaction and exceptional service is your priority.------Additional Info:Schedules may vary and may include working weekends.Must be able to close shifts at 10:00 pm.All ages over 18 are encouraged to apply.Part-timeBenefits: Employee discount Flexible schedule Simple IRA RetirementJob Types: Full-time, Part-timePay: $14.00 - $17.50 per hourBenefits: 401(k) Employee discountShift: 8 hour shift Day shift Night shiftWeekly day range: Monday to Friday Weekend availabilityCOVID-19 considerations:Staff is required to wear a mask at all times.Ability to commute/relocate: Fountain Valley, CA 92708: Reliably commute or planning to relocate before starting work (Preferred)Work Location: One location

Keywords: Project Poke, Fountain Valley , Project Poke - Servers and Kitchen Staff, Hospitality & Tourism , Fountain Valley, California

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