Sr. Epic Analyst - Hospital Billing
Company: MemorialCare Health System
Location: Fountain Valley
Posted on: May 14, 2020
Purpose Statement / Position Summary
Members of the MemorialCare Epic
job family, work side by side with our end users to install the
help lead and manage workflow/software changes, and ultimately
way that MemorialCare provides healthcare. MemorialCare's Epic Team
creative strategies to achieve common end goals while collaborating
The Sr. Epic Analyst - Hospital
Billing is considered a subject matter expert, involved with all
software deployment from design through implementation to post
problem solving. They independently provide an advanced level of
and application build expertise with their focus geared more
and overall large projects. They mentor
peers and provide educational/informational sessions to improve
troubleshooting or system design pertaining to the overall team as
internal implementation processes.
Functions and Responsibilities of the Job
- Provides high-level
customer service, troubleshooting, maintenance, and training
materials for Epic
Resolute Hospital Billing as necessary. Creates end user references
ideas clearly utilizing language and terminology that is
understandable for the
reader. Manages navigation of build migration paths, change
process/governance, and ticket management processes.
and sometimes leads projects by translating customer needs,
deliverables, establishing status reporting, including to internal
when required, as well as managing customer relationships and
facilitates, and leads meetings with end-user and internal staff
as user liaison between professional departments and Information
others to adhere to established industry best practices, standards,
- Manages and
maintains accountability for end-user satisfaction and the success
tasks, proactively communicating to mitigate risks including
and providing solution-oriented escalation. Performs in depth and
investigation and documentation of future-state operational
Epic hospital billing and claims functionality.
high-level, specialized Epic hospital billing expertise to improve
and support strategies as well as assist junior personnel.
Responsible for the
on-going assessment, design, validation, and development and
the Epic system.
with operations to identify and interoperate reporting needs by
department leads and internal Information Systems staff.
- Serves as a
source of support and a positive role model through mentoring and
resources on build, workflow processes, testing, and implementation
Functions as a source of assistance and a positive role model by
department process improvement; identifies, designs and implements
including outline of maintenance plan.
- Minimum 3
years Epic application experience with demonstrated successful
projects of hospital billing and its
supported operations required.
ability to effectively utilize system tools to meet functionality
users including proficiency with information systems technology
Microsoft Office Products required.
planning and organizing day-to-day activities, effectively managing
one task, and meeting established deadlines.
use of effective communication and interpersonal relations to
in leading projects, providing expert consultative guidance and
change initiatives, effectively dedicating time across more than
and meeting established deadlines.
ability in workflow and data analysis and design techniques,
assessment, specification development, quantitative methods,
planning and gap
- Past success
leading meetings between business stakeholders, technical
resources, and third
parties for business requirements and technical solutions.
working with a diverse, multi-disciplinary team, and interacting
levels of the organization.
Certification in Resolute Hospital Billing Administration
Keywords: MemorialCare Health System, Fountain Valley , Sr. Epic Analyst - Hospital Billing, Healthcare , Fountain Valley, California
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