Workforce Management Analyst
Company: Knott's Berry Farm
Location: Buena Park
Posted on: April 26, 2024
Job Description:
Overview:$22.00 - $25.00 / hourRate offered will be based on
experience -The Knott's Berry Farm Workforce Management team is
seeking to add a talented, analytical thinker who thrives in fun
and fast-paced environments to their Seasonal Team! As a workforce
management analyst, you will serve as a key contributor by
providing data-driven reports and tools that will provide
leadership with the insight to make effective decisions impacting
guest and team member experience. You will work with
cross-functional partners to ensure we are delivering an optimal
experience to our guests while also maintaining a fun, considerate
and equitable experience for our team members. If you aspire to be
part of a place like no other, this may be the opportunity for you!
-Seasonal Position
Responsibilities:
- Provide regular labor reporting metrics to park divisions and
help to monitor productivity of labor
- Analyze historical trends and future projections to help guide
staffing plans and forecasting
- Perform labor analyses for various park operations, including:
Rides, Food & Beverage, Retail, Aquatics, Hotel, Park Services, &
More
- Innovate, identify, and standardize best practices for
Workforce Optimization
- Utilize software to guide park divisions in complying with
regulatory and company policies related to work rules
- Connect with Leadership in various park divisions to partner
with them through labor analysis/adjustments
Qualifications:
3-5 years professional experience
performing data analytics that influence business decision making,
preferably in workforce management, planning and analysis for an
operations function.Bachelor's degree, preferably in a quantitative
field (finance, economics, business) or equivalent experience.Very
strong analytical skills - extensive experience with advanced Excel
analytic functions.Creative problem solving and strategic thinking
skills - able to delve into business issues and large amounts of
data to form insights and recommendations.Relentless attention to
detail and ability to consistently deliver high quality
work.Comfortable managing multiple projects with a high degree of
ambiguity in a fast-paced setting.Results oriented - strong sense
of urgency and excellent follow through.Strong interpersonal,
written and verbal communication skills.Working knowledge of
Workforce Management Systems is a plus.Ability to work nights,
weekends and holiday periods to meet business needs.Ability to pass
a mandatory (or random) drug test, per Company policy, unless
prohibited by state or provincial law.Ability to pass a background
check, if 18 years of age or older, which may include, but is not
limited to, credit, criminal, DMV, previous employment, education
and personal references, per Company policy, unless prohibited by
federal, state, or provincial law.
Keywords: Knott's Berry Farm, Fountain Valley , Workforce Management Analyst, Executive , Buena Park, California
Didn't find what you're looking for? Search again!
Loading more jobs...