Manager, Lead Management

Company: Volt
Location: Fountain Valley
Posted on: June 16, 2022

Job Description:

Volt is immediately hiring a Manager of Lead Management for an immediate opportunity with a top automotive manufacturer.

• Great Company culture
• Innovative Company and leader in its industry
• Strong potential for growth
• Ability to learn and advance skills
• State of the art facilityAs a Manager of Lead Management you will:
  • Review lead data and analytics in the 3rd party vendor/agency partner provided Lead Reporting Portal and BI (Business Intelligence) tool on a daily basis
  • Participate in weekly status calls with the 3rd party vendor/agency team
  • Recommend, review, and approve portal enhancements to assist the field team
  • Implement strategic development of lead management system, guidelines and processes
  • Serve as point of contact for Region and Brand retailer personnel inquiries regarding lead tracking, status, and reporting
  • Manage third-party LMS vendor relationships including contract issues, certification and development processes
  • Manage all lead management activities, including acquisition, scoring, distribution, and disposition
  • Participate in training and educating Region and Brand retailer staff on process and functionality issues
  • Development and on-going management of the Brand retailer communications strategy to ensure consistency with the Brand voice
  • Propose, develop, and implement programs/initiatives to increase lead conversion rates
  • Analyze performance of lead data sources/vendors and provide recommendations for improved results
  • Create and present report data and make recommendations on retailer lead utilization including improving dealer participation and system improvements
  • Update, improve, and standardize existing reports and develop new reports to monitor dealer participation, follow-up, and utilization of leads in their daily retail sales operations.
  • Coordinate with internal departments, as well as with external partners such as advertising agencies, lead distribution partners and outside vendors as it relates to lead data
  • Contribute to and prepare lead metric analysis on monthly reports such as OCM, PRM, etc.
  • Assist in management of contracts, invoicing and tracking billing cycles
  • Assist in on-going vendor management
  • Assist in overseeing estimates and overall budget
  • Collaborate and effectively communicate all activities across all internal departments, regions, field staff and vendors.
  • Maintain awareness of current and changing market trends, consumer attitudes and opinions.A Manager of Lead Management must meet the following requirements:
    • 3 to 5 years of lead management experience
    • Strong analytical and reporting abilities
    • Advance computer skills
    • Automotive manufacturer industry experience is highly preferred
    • Bachelor's degree highly preferredPay is based on experience. Position is temp through December 2022, possibly longer. It also offers a foot in the door of a great organization that has a history of hiring on our top talent so there is room to move into new roles.***Volt is hiring immediately******APPLY NOW *** Volt is an Equal Opportunity Employer.

Keywords: Volt, Fountain Valley , Manager, Lead Management, Executive , Fountain Valley, California