Service Center Representative

Location: San Diego
Posted on: June 23, 2025

Job Description:

Date Posted: 06/06/2025 Hiring Organization: Rose International Position Number: 483848 Industry: Healthcare Job Title: Service Center Representative Job Location: San Diego, CA, USA, 92108 Work Model: Onsite Shift: 8am - 5pm Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 10 Min Hourly Rate ($): 24.50 Max Hourly Rate ($): 24.50 Must Have Skills/Attributes: Analytical Skills, Call Center, Customer Service, Data Entry Experience Desired: ExpDe::Healthcare Customer Service (Yrexp::1 yrs) Required Minimum Education: High School Diploma or equivalent Preferred Education: Bachelor’s Degree Job Description Onsite Position: • With options for remote once all training and QA scores are at Operations Standard and approved by the Operations Manager. • NO Time off during training or first 90 days; No time off during holidays (federal holidays exception). • If time off needed during the first three months of assignment, the candidate is not going to be a good fit this includes doctor’s appointments Requirements: • AAR V2 Must have Recommended score above 31%tile. Computer Literacy Test Must score above 31%tile to be considered for the role. • Top 3 Required Skills. Candidate Should Have: 6 or more months data entry experience required. 1 year of relevant experience required. (Heavy on the customer service; call center or customer facing experience) Top Daily Responsibilities: 1. Membership processing 2. Preparation and validation of information 3. Phones 4.Finance related activities. Top 3-5 Top Skills: 1. Analytical 2. Detail Oriented 3. Outgoing calls or call center experience highly preferred 4. Excellent Attendance History 5. Some experience with cash handling highly preferred (examples include accounting, Bank Teller, Cashier, Ledger) 6. Data Entry alpha numeric. Desired Skills: 1. Analytical 2. Detail Oriented 3. Customer Centric Service Model • Shift: 8am-5pm PST (may vary slightly upon completing training) •Interviews: Virtual via teams-30 minutes Please provide windows of time and days they are available to interview. Hoping to start interview ASAP • Onsite work is required, Remote could be earned based on these key performance indicators: 85% is performance of 90% quality for 3 consecutive months the rest is based on Attendance, Behaviors, and Professionalism. • Education: Bachelors preferred, not required. HS Diploma or GED required. Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Keywords: , Fountain Valley , Service Center Representative, Customer Service & Call Center , San Diego, California