Director, Clinical Research Ops
Company: MemorialCare
Location: Fountain Valley
Posted on: August 7, 2022
Job Description:
Under the direction of the Executive Director, the Director of
Research Clinical Operations is responsible for providing overall
administrative leadership, business development and operational
management of the MemorialCare Health System research program as
well as the associated quality and administrative functions of the
clinical research activity. The Director will oversee all aspects
of research conducted at MHS including seeking out clinical trial
opportunities, collaborating with the Principal Investigators to
support their research endeavors, coordinating all study
information and activities, and working with physicians/clinicians
and external research companies to differentiate the MHS research
program. - The Director is expected to emphasize appreciation and
responsibility for research compliance, collaboration among
research disciplines, investigator engagement, the support for a
clinical trial management software solution, as well as
strategizing for new business and pipeline development
opportunities, generating a positive return on investment related
to project-specific research endeavors, and building a culture of
robust clinical trial integration throughout our MemorialCare
Health System. Principal Duties and Responsibilities: Programmatic
Direction
- Provide oversight for the day-to-day clinical research
operations in conjunction with the Executive Director of MHS
Research; determining the short and long-term vision for MHS
Research
- Direct the clinical research operational requirements of the
department and ensure efficiency and effectiveness in the
activities of clinical operations so that resources are used to
assist in achieving the goals of the department
- Maintain liaison with the MHS research community and work in
collaboration with Executive Director and senior leadership to
request support and problem solve
- Direct the overall distribution of research trial support,
system-wide
- Develop the overall pipeline development strategy undertaken
each FY for the Clinical Operations division of the Office of
Research Administration
- Provide regular reports including performance metrics and
program evaluation, such that various stakeholders have insight to
program progression
- Exercise financial and contracts management oversight over all
sponsored and internally funded research accounts
- Ensure coverage analyses, budgets and are developed and billing
plans are implemented for all clinical trials prior to trial
implementation
- Work collaboratively with Research Finance to ensure
accountability for charges to the research accounts and the
monitoring of milestones, accounts receivable, and accounts
payable
- Serve on committees as appointed by the Executive Director
- Manage the department budget as directed by Executive Director,
Director of Research Finance or designee
- Provide the Executive Director, or designee, with fund
projections and staffing lists for both research and support staff
on a regular basis Information Systems Management
- Work collaboratively with the Development and Technology team
to bring forth a research submission process platform to assist in
the trial submission and tracking component of clinical trials
- Work collaboratively with the Development and Technology team
in order to transition into CTMS environment
- Develop a high degree of understanding of the CTMS
functionality and use cases
- Oversee clinical research informatics touch points within the
clinical research operations teams as applicable. Human Research
Protections Management
- Ensure post-approval monitoring of trials
- Complete a high-level overview of audits, review audit findings
and discuss with clinical research staff
- As necessary, design and implement process improvement plans in
collaboration with HRP leadership to facilitate clinical operations
Business Development
- In conjunction with Executive Director, identify and analyze
business opportunities to include partnerships with academia,
industry, technology companies, industry-funded, and
investigator-sponsored research awards, etc.
- In conjunction with the Executive Director, develop and
implement and/or support a clinical trials pipeline function that
will effectively promote and engage MHS researchers, attract
additional funding into the MHS Research Program , provide access
to care for patients, and ultimately drive revenue from commercial
sources
- Identify and build a robust team of skilled investigators that
broaden the umbrella of therapeutic areas represented by MHS
- Classify and manage allocation of professional resources for
MHS researchers to include protocol development, statistical
modeling and analysis, scientific writing, etc.
- Assist researchers in developing process to analyze
demographics, quantify potential sample size based on key
eligibility criteria and/or identify potential research
participants on approved MHS research trials.
- Provide direction and guidance to clinical research direct
reports and serve as a management resource for onboarding
- Manage writing of -job -descriptions, hiring, layoffs,
terminations, evaluations, record keeping and other aspects of
personnel management
- Provide direct supervision to the Manager(s) of clinical
operations, as well as support for all research staff, provide
staff training as necessary, prioritize and assign work to the
designated research staff and follow up to ensure accurate and
timely completion of work
- Coordinate Manager-level work and responsibilities, as well as
to assist staff by answering questions and informing them of
changes in procedures
- Hold regular meetings with department personnel to discuss
progress, process improvement, initiatives and issuing of
guidelines for internal procedures. Cascade information from the
Executive Director or designee or other leadership meetings
attended by the Director
- Demonstrate ability to supervise and motivate all personnel
within reporting structure, including interviewing, selection,
training, performance reviews and disciplinary action
- Provide exceptional customer service to the research
community
- Ensure adherence to Memorial Health Systems policies,
procedures, compliance and practices by all staff under this span
of control The Director of Research Operations must possess deep
content expertise in clinical research operations as well as
clinical trials management and have a proven track record of
excellent leadership required for fostering effective collaboration
between MHS executive leadership and research operations leadership
Experience/Skills
- Ten (10) years of current clinical research operations
management experience, preferred
- 5-8 years of healthcare management experience in a
multi-specialty research and/or inpatient healthcare provider
environment, preferred
- 5-8 years of clinical healthcare experience in a
multi-specialty healthcare setting, preferred
- 5 years of progressive responsible management experience with
strong leadership, planning and project management skills,
required
- Knowledge of research design, research process, study budgets
and study implementation
- Thorough understanding of research compliance requirements as
well as FDA, GCP and ICH Guidelines
- Outstanding verbal and written communication skills with a keen
ability to engage the research community Education/Licensure
- Bachelor's degree required. Preferably in clinical healthcare
field (BSN, RPh) or healthcare administration, business, science or
related field.
- Master's degree or higher preferred (PhD, MBA, Pharm.D., MSN)
"I love working at Miller Children's & Women's Hospital Long Beach
because I value working for a company that invests in its employees
and the community we serve. From the support and guidance I receive
from managers who value my professional and personal growth; to
being able to work alongside colleagues who are dedicated to help
their patients and families. I feel inspired every day to do the
work that I love alongside people who share a similar vision." Join
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Keywords: MemorialCare, Fountain Valley , Director, Clinical Research Ops, Accounting, Auditing , Fountain Valley, California
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